Terms of Service

These Terms of Service ("Terms") are a binding legal agreement that governs your purchase and use of services from Circle 8 AI, a sole proprietorship operated by Corbyn Phillips in the State of Illinois ("Circle 8 AI," "we," "us," or "our"). By purchasing a report, placing an order (including by email), paying an invoice, requesting a free preview, or otherwise engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in full — including the disclaimers, the limitation of liability, the class-action waiver, and the arbitration provision below. If you do not agree, do not use our services.

1. Who Can Use Our Services

You must be at least 18 years old and able to form a legally binding contract to purchase from us. If you are ordering on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms, and "you" refers to both you and that entity.

2. The Free Preview Call

We offer a free 15-minute preview call to scope your exact quote within the ranges below. Booking or taking this call does not create a purchase, an order, or any obligation to buy — it is a no-cost conversation. These Terms bind you only once you place a paid order.

3. What We Do

Circle 8 AI audits how a business appears across AI platforms — including ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews — and delivers a written report and, depending on the package purchased, an optimization roadmap. Current packages are:

• Starter ($45–100, one-time): AI visibility check across 5 platforms, PDF report, top issues flagged, quick-win fixes.
• Growth ($195–300, one-time): Full audit, detailed report, written optimization roadmap, competitor comparison, 30-day follow-up.
• Done For You ($349–649, one-time): Full audit and roadmap, plus we implement the fixes, schema markup optimization, citation cleanup, and 90-day monitoring.

Every order lands inside the range above. The exact price is set on your free preview call, based on your locations, your competitors, and how much work your web presence needs, and is confirmed in writing before you pay. Package contents, pricing, and delivery timelines are subject to change and will be reflected on this website at the time of purchase. The version of these Terms in effect when you place your order governs that order.

4. Payment, Taxes & Chargebacks

All packages are billed as a single, one-time payment at the time you place your order — there are no subscriptions or recurring charges. Payment is due before work begins unless otherwise agreed in writing. Prices are in U.S. dollars and are exclusive of any applicable taxes, which are your responsibility. If you initiate a chargeback or payment dispute for a charge you actually authorized, we reserve the right to treat it as a breach of these Terms, suspend or terminate work, and pursue recovery of the amount plus any associated fees. Please contact us first — see Section 16 — so we can resolve the issue directly.

5. No Guarantee of Results

You understand and agree that AI visibility outcomes depend on factors outside Circle 8 AI's control, including but not limited to changes made by AI platform providers, your industry, your existing online presence, third-party data sources, and actions taken (or not taken) on our recommendations. Circle 8 AI makes no warranty, express or implied, that following our report or roadmap will result in any particular ranking, mention, referral, revenue, or business outcome. Any figures, statistics, or examples referenced on our website or in our materials are for general illustration and are not a promise of your results.

6. Delivery & Your Cooperation

Standard delivery is 5–7 business days for Starter and Growth packages, measured from receipt of both your payment and any information we request from you (such as your business name, website, and location). Done For You typically takes 2–3 weeks given the additional implementation work involved. Delivery timelines are good-faith estimates, not guarantees, and may extend based on order volume or delays in your responses. Reports and roadmaps are delivered digitally, by email or download link.

7. Refunds

Because our reports involve real research and labor, our refund policy is as follows:

• If you request a refund before we begin work on your report, you'll receive a full refund.
• If you request a refund after work has begun but before delivery, we may offer a partial refund reflecting work already completed, at our reasonable discretion.
• Once a report has been delivered, it is a completed digital deliverable and is generally non-refundable — but if something's wrong, email us. We'd rather make it right than keep money we didn't earn.

Approved refunds are issued to your original payment method within 10 business days.

8. Your Responsibilities & Acceptable Use

You agree to provide accurate, complete information about your business so we can complete an accurate audit. Circle 8 AI is not responsible for inaccuracies in a report caused by incorrect or incomplete information you provide. You agree not to use our services or deliverables for any unlawful, deceptive, or fraudulent purpose, and not to misrepresent our findings to third parties. You also agree not to resell, sublicense, or redistribute our reports or roadmaps except as permitted in Section 10.

9. Client Authorization for Done For You Services

If you purchase the Done For You package, you authorize Circle 8 AI to access and make changes to your website, content management system, business listings (such as your Google Business Profile), and related online accounts, solely as reasonably necessary to complete the work described in your roadmap. You represent and warrant that you own or are authorized to grant access to each account and property you provide to us, and that doing so does not violate any third party's rights or any platform's terms.

Sharing access credentials: please do not email passwords in plain text. We'll ask you to grant access using your platform's own collaborator or delegated-access feature (for example, adding us as a manager on your Google Business Profile, or a limited user on your CMS) or a secure, one-time credential share. If a platform offers no such option, use a password manager's secure sharing feature rather than email or chat. You are solely responsible for maintaining your own backups before any changes are made. Circle 8 AI is not liable for pre-existing issues on your accounts, for outages or changes made by third-party platforms, or for changes made by you or anyone else after our work is delivered. You may revoke this access at any time by notifying us in writing at Phil@circle8ai.com; revocation may pause or end our ability to complete the work, without affecting fees already earned.

10. Intellectual Property & License

The specific report and roadmap we deliver to you are licensed to you for use within your own business. Our underlying methodology, templates, checklists, scoring systems, software, and processes — and all intellectual property in this website — remain the exclusive property of Circle 8 AI and may not be copied, resold, redistributed, reverse-engineered, or used to build or train a competing product or service without our prior written permission. You may, with attribution, share excerpts of your own report for the legitimate operation of your business.

11. Communications & Marketing Consent

When you contact us or place an order, you consent to receive transactional emails necessary to deliver your order and support. With your separate consent (for example, by opting in), we may also send occasional updates or offers; you can opt out of non-transactional messages at any time using the unsubscribe link or by emailing us. We handle all communications in line with applicable law, including the U.S. CAN-SPAM Act. See our Privacy Policy for how we handle your information.

12. Third-Party Platforms & Tools

Our services rely on and reference third-party platforms and tools (including AI platforms, search engines, our payment processor, scheduling and email tools, and our web host). We are not responsible for the availability, accuracy, policies, or actions of those third parties, and your use of them is governed by their own terms and policies.

13. Disclaimer of Warranties

Our services and all deliverables are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our reports or recommendations will be error-free or uninterrupted, or that following them will produce any particular result.

14. Limitation of Liability

To the fullest extent permitted by law, Circle 8 AI's total cumulative liability arising out of or related to these Terms or our services — under any legal theory, including contract, tort, negligence, strict liability, or otherwise — is limited to the total amount you actually paid us for the applicable order. Circle 8 AI is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill, even if advised of the possibility of such damages. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the greatest extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Circle 8 AI and its owner from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your misuse of our reports or recommendations, your violation of these Terms or any law, your breach of the representations in Section 9, or inaccurate information you provided to us.

16. Dispute Resolution, Arbitration & Class-Action Waiver

If a dispute comes up, please contact us first at Phil@circle8ai.com — most issues are resolved faster by talking it through than through any formal process. If we cannot resolve a dispute informally within 30 days, then except for claims that qualify for small claims court, any dispute arising out of or relating to these Terms or our services will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA"), under its Commercial Arbitration Rules (or, if the claim qualifies as a consumer dispute under AAA's rules, its Consumer Arbitration Rules), seated in Illinois (or by video/telephone where available). Arbitrator selection, procedure, and fees follow the applicable AAA rules in effect at the time of filing. You and Circle 8 AI each waive the right to a jury trial and the right to participate in any class, collective, consolidated, or representative action. The arbitrator, not a court, decides issues relating to the scope and enforceability of this section, except that a court may decide the enforceability of the class-action waiver. Each party bears its own costs unless the arbitrator or court rules otherwise, or AAA rules require otherwise. Nothing here prevents either party from seeking injunctive relief in court to protect intellectual property.

17. Force Majeure

Circle 8 AI is not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including changes made by AI platform providers, internet, hosting, or third-party service outages, cyberattacks, illness, natural disasters, or governmental action.

18. Independent Business; No Affiliation

Circle 8 AI is an independent business and is not affiliated with, endorsed by, sponsored by, or partnered with OpenAI, Anthropic, Google, Perplexity, or any other AI platform, company, or trademark referenced on this site. All third-party names and trademarks belong to their respective owners and are used only for identification and descriptive purposes.

19. Suspension & Termination

We may decline, suspend, or terminate service — and issue an appropriate refund for work not yet performed — if you breach these Terms, if we reasonably suspect fraud or abuse, or if completing the work would be unlawful or beyond our control.

20. Assignment

You may not assign or transfer these Terms or any order without our prior written consent. We may assign these Terms in connection with a sale, merger, or reorganization of the business. These Terms bind and benefit the parties and their permitted successors.

21. Entire Agreement; Severability; Waiver

These Terms, together with any order confirmation and our Privacy Policy, are the entire agreement between you and Circle 8 AI regarding our services and supersede any prior agreements or understandings. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later.

22. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles. Subject to Section 16, the state and federal courts located in Illinois have exclusive jurisdiction over any matter not subject to arbitration.

23. Changes to These Terms

We may update these Terms from time to time. Changes apply to orders placed after the updated Terms are posted to this page. The "Last Updated" date above reflects the most recent revision.

24. Contact

Questions about these Terms? Email Phil@circle8ai.com. Circle 8 AI, Illinois, USA.